Air Conditioning & Refrigeration (Master Contractor)
 

 
 
 
 
 
 
 
 
 
 
 
 
 
 

Testimonials

 
Read testimonials from satisfied customers of MLL SERVICES.
 
 
 
 
 
 
From the first conversation with Louise on the phone to Mark doing the quote, Mark & Darren completing the job through to the run through instructions on how to use the system. Initially Mark explained my options for either repairing or upgrading to a new ducted air con. The quote was clear and also gave me costs for different options, one being to change up to 4 zones instead of 2. Mark & Darren worked over & above what was quoted, replacing old pipes etc, the second day I left them there by themselves and was very comfortable with doing so. The system is fantastic, quiet (outside & in) and just in time for the icy weather. All the old vents were replaced, they look so good! It was lovely to have Tradies that are happy, genuine, efficient and punctual, which doesn’t seem to be the norm anymore. (Plus $400 cash back & entry to win a trip to Japan) Very happy customer!
2 months ago

— Rose F.
 
We have recently used the services provided by Mark and his team. We are very happy with his professionalism, workmanship and customer service.
2 months ago

— Claire - Coffs Harbour NSW
 
We have used Mark, Louise and their team for our residence and our office. They have been really easy to deal with, very reasonable quotes and fabulous service. Great communication, always kept us in the loop and got the jobs done in the time frame they estimated. Highly recommend MLL. John and Annie Carty
5 months ago

— Anne M.
 
Great pricing and awesome classic customer service.
a year ago

— Brendon D.
 
I followed up with Mark and Louise after a years absence from my first introduction and quote for home air conditioning. Researching local retailers I decided to return to MLL Services for their complete immediate installation with no different third party agencies delays. Sale, Delivery, Installation and Payment all covered by Warranty. The outside unit was tailer finished no gaping conduit exposing service plumbing and raised from the ground on a platform of none rust material as I preferred not to have the unit installed on wall brackets 10 out of 10 for ascetics. The interior unit was placed where it would be best effective, after an alternative discussion and professional advise with Mark and his Associate, thank you boys for an excellent job done. Gregory, West Coffs
a year ago

— Gregory D. - West Coffs Harbour NSW
 
We would like to strongly endorse the professional service offered by Mark, Louise and the team at MLL. We were extremely happy with the job they did supplying and installing ducted air to our house. They have been a pleasure to deal with, offering good advice regarding choice and design of the system, and left the house clean when they were done. Whats not to love.
a year ago

— Mae and Stuart - Coffs Harbour NSW
 
Brilliant service, workmanship is second to none.!
2 years ago

— Paul A.
 
At Nolan Partners Estate Agent we have a busy property management portfolio here in the Coffs Coast. We use MLL Services as our preferred air con servicing company as they are very efficient, punctual and reliable. Mark & Louise at MLL services are very informative with their quotes and will give you the best advice for all your air conditioning needs. I cannot speak highly enough of the work that Mark & Louise do for us here at Nolans, such lovely people to work with!!
2 years ago

— Lana R.
 
Pacific Property Management have been using MLL Services for all of our air conditioning needs for a number of years now. Nothing has ever been a problem and have always had prompt and reliable service. Would highly recommend.
2 years ago

— Brett W.
 
I found Mark and Louise very pleasant to deal with. They were very accommodating and polite. They know their products. I have used them twice now and would recommend their service and the product supplied
2 years ago

— Sharee T.
 
Great personal, reliable and quality service throughout the process including quoting, recommendations for air conditioning and installation.
2 years ago

— Jason M.
 
Very helpful with installing my air conditioner. Thanks again MLL.
2 years ago

— Laura C.
 
We were very happy with the professionalism shown by Mark. He kept us up to date on the installation of our air con and he left the job clean, taking away all packaging..The price he gave was well below others for same or similar product.
2 years ago

— Irene W.
 
We have known Mark since 2011 the we operated Indian@boambay at Boambee Bay resort - he took care of all the refrigeration & air conditioning services whilst we were there for 5 years - even made some custom fabrication fridge doors for the salad bar for us, & did the job perfectly. Mark also dose refrigeration work at our jetty coffee shop - he made our fridges work like new again. Whenever we have a refrigeration problem we always call Mark of MLL Services.
Mark is an honest & hard working guy....he will always tell you like it is.
If do you give mark a call, bare in mind he might be sitting on someones hot tin roof at the time of your call ... fixing someones air conditioning.
Mark will always do his best to look after you, & get the job done right.
2 years ago

— B & J S.
 
We are extremely happy customers of MLL Services, as we have used their services for the past 6 years. Mark, Louise and the team are experienced and professional. Mark offers great advice and his workmanship is outstanding. Thanks for the work you have done for us. We highly recommend MLL Services for all your air conditioning needs.
2 years ago

— Debbie & Neil - Bellingen
 
From the first call for help to the call out service I could not fault a thing. I strongly recommend you give them a go you will be truly impressed. Thank you Mark & Louise
3 years ago

— Sue W.
 
During the decade MLL SERVICES has been in business, we've made quite a few clients' lives a little easier.
Here are some reviews of our business and services:
"Using MLL SERVICES for installation and maintenance of air conditioning units for properties under management for approx. 6 years ... we have found [owner] Mark, Louise and their staff to be highly professional, honest, hard-working and incredibly fair."

Michael Ball, Colliers International
 
"We have had the pleasure of dealing with MLL SERVICES for approx. 5 years ... All of our dealings with Mark, Louise and the team have been done with extreme professionalism and a high standard of service. Mark's knowledge of air conditioning is second-to-none."

Jason Burnett, The Edge Coffs Harbour
 
"Mark James from MLL SERVICES has been handling all the resort's substantial air conditioning and refrigeration maintenance, repairs and replacements since August 2007. Mark is one of the tradesmen I have come to rely upon to ensure the resort's operation remains smooth and trouble-free."

Jeff Barnard, Boambee Bay Resort
 
"Being a tradesman myself for over 30 years, I was very particular on who would be entering my home. From the first phone call to MLL SERVICES, it became so easy, Mark's personality and honesty, his ideas and knowledge of his trade, The house was left very clean, empty boxes and packaging removed."

Bernie Hendriks, Macksville